Quality Monitoring with Fair Quality.
Success is a matter of quality. Trust is invaluable.
Never before, the value of a reliable hotel rating was as decisive as it is today. As a Fair Quality hotel you receive honest and constructive feedback from registered customers that test your hotel and its feel good factors during a special Fair Quality holiday in a responsible way and with a positive attitude.
Transparent. Personal. Constructive.
Before checking out testers fill in a questionnaire with more than 100 qestions and identify themselves as Fair Quality mystery customers. You have thus the opportunity to relate to every result to a 100% and can have a personal feedback discussion with the tester in mutual agreement.
Fair Quality testers are characterised by sensitiveness, respect, reliable quality awareness and the ability to formulate constructive criticism and are thus especially valuable hotel testers. In case of serious infringements against our high ethical principles, we reserve ourselves the right to dismiss testers from their membership.
Authentic. Transparent. Independent.
With this complete transparency and the authenticity of the Fair Quality ratings that can be attributed to the tester in person any time, a virtual word-of-mouth advertising that is utterly convincing is created – and an authentic alternative to the popular platforms who suffer from their reputation of publishing ratings that are difficult to trace.
Take advantage of our start offer for test hotels and secure your exclusive discounts on the first annual membership fee! The annual membership fees are listed at 9.1 of our General Terms and Condition.
Committed to top quality. With continuous quality monitoring.
Successful businesses know how to break the price-dumping-spiral: quality. Premium experiences justify sound, fair prices and guarantee maximum customer satisfaction. With your Fair Quality membership you make use of a precious tool for quality control, for benchmarking within your category, for checking your team and for making strategic decisions.
Our Fair Quality testers visit your hotel with a positive attitude and give you extensive and constructive feedback that places great emphasis on the emotional aspect of feeling good.
You determine the number of Fair Quality test stays yourself.
Interested? We are happy to inform you in person on the process and the conditions for membership as a Fair Quality hotel.