Reviewing of values & organisation
of hotel businesses.
Simple & smart. The hotel rating tool
with quality guarantee.
Fair Quality opens a simple and just as effective path to sustainable quality monitoring for hotel businesses. As a test hotel you enjoy all benefits of the consistent system that allows only ratings by registered hotel testers and with it the guarantee of being rated in an authentic, honest and transparent way.
Register now, become a test hotel, grant Fair Quality certificates, define packages, generate ratings and improve quality!
Talk with us about the fantastic potential of fair hotel ratings. We are there for you in person at Live-Help!
Process Fair Quality Hotel
Become a Fair Quality Test Hotel
Inform
To ensure the high quality of the platform and the test results, every registered Fair Quality mystery customer needs a Fair Quality certificate of your hotel. Only with this certificate and after having doubtlessly filled in the questionnaire they can identify themselves as registered hotel testers and enjoy the price benefit based on the Fair Quality principle.
Allocate certificates & regulate the availability of test holidays.
As a hotel keeper you have the opportunity to allocate as many certificates as you want to for a defined period of the year. This way you regulate the number and frequency of the test visits yourself. Interested hotel testers inform in our online calendar on the availability of your certificates for the desired booking dates.
Determine your individual Fair Quality price reduction.
The Fair Quality principle grants every registered Fair Quality hotel tester a price reduction of 100% if accompanied by a fully paying adult and 50% if travelling alone, with the exception of consumption of drinks. In individual cases you can exclude other services from the Fair Quality price reduction in the “My Account” settings.
Direct booking, anonymous stay and feedback before checkout.
Fair-Quality testers book their hotel directly and download their personal certificate. Hotel testers remain anonymous during their stay, completely fill in a questionnaire with 120 questions and identify themselves as Fair Quality testers with their certificate at the check-out. If needed, every rating can be traced to its maker. The option to have a personal feedback discussion with the tester makes this rating system especially attractive, fair and transparent.
Register
My Account
In the settings of “My Account” you can regulate all hotel information on the portal, allocate the available certificates for the testers and if you want to you can add further questions to the questionnaire.
You also have access to all the ratings in detail:
- Number and date of the ratings
- Accumulated ratings at a glance
- Depiction of the individual results
An extensive database makes it possible to depict all results individually and enables you to make anonymous comparison with other businesses of the same category. Thus you get a substantial benchmark.
